WHAT ARE MY DELIVERY OPTIONS?(LOCAL & INTERNATIONAL)
|Delivery option||Delivery times||Delivery cost||Weight|
|Order on Website over £300 free to UK Mainland (postcode restrictions apply)||1-3 working days||FREE||20kg|
|UK Next Day Delivery before 12.00 (postcode restrictions apply)||Order before 15:00pm Monday to Friday||£10.00||20kg|
|Republic of Ireland||Up to 5 working days||£20.00||10kg|
|Europe||Up to 7 working days||£35.00||10kg|
|Worldwide||Prices on request|
Postcode restrictions apply to the following UK postcodes:AB BN BT CA DD DG FK IV KA KW KY M1 PA PH TD GY HS IM JE SW(15-19) TA TD TR(21-25) W1 WC(1-3) ZE (1-3)
Please note the following areas may take 3-5 working days: Channel Islands, Highlands & Islands of Scotland, and the Shetland Islands.
Delivery ZonesWe deliver to UK, Europe and "World Zone 1" and "World Zone 2" countries as specified on the Royal Mail official website. Please follow the link below for the complete list of countries in each category.
Items Damaged in Transit
If any items were damaged in transit, we ask that you report it to us within 7 working days (please note that this is 48 hours for our business customers). If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.
Items Faulty on Arrival
If your items are faulty on arrival, you have 28 calendar days in which to inform us of the fault (please note that for our business customers, this is 14 calendar days). Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you, in this instance you will be liable for the return carriage.
Items Faulty in Warranty Period
If any of your purchases develop a fault, and it's more than 28 calendar days since receipt, then provided your item is within its warranty period, you are entitled to a warranty repair. In some cases, manufacturers provide a specialist full on-site service and/or telephone help facilities for your convenience which we recommend you use in order to correct the fault quickly. For business customers all warranty repairs after 28 days of receipt are referred directly to the manufacturer (unless otherwise stated)
Need to return an item?
Please inform us that you wish to return an item by e-mailing us direct at Returns@ameego.co.uk
When returning an item, please include your order number, or preferably original copy of the packing slip.
All orders come with pre-printed return address labels.